ABSTRACT OF WORKING SYSTEM

• Wolvox Otel program can be used at hotel , motel , hostel and apart hotel . You can make tracks of rooms and customers easily.

 

RESERVATION

• Reservation check-in can be done quickly and easily.

• Record of previous reservation can be found.

• Information of voucher can be defined at reservation entry.

• Selection of hostel type can be done during record.

• Making selection of reservation type can be provided ((Definite, Pending, Tentative, Optional...)

• It can provide a warning to the user at the specified date and time for the records in "Pending" and "Reserved" status.

• Advanced interface can be use at check-in, no-show and cancel operations on single screen.

• Control of repeat guest can be done at hotel.

• Registry information and request of guests can be recorded.

• Information of expired reservation can be seen.

• Record of inventory on reservation can be kept.

• Reservations can be made to wait, while waiting reservations can be settled.

• Reports of recorded reservation can be seen by detalied filtering.

• Auto room assignment can be done quickly with group and agent.

• Invoicing transactions can be done in a series and billed separately according to folio movements.

• Reservation operations can be checked by using reservation schedule screen on hotel fullness and schedule.

RESERVATION RECORD

• The customer reservations, check-in operations, cancel operations, folio operations and exit operations can be done from this field.

• Information about accommodation of customers can be taken.

 Rezervation

Check-in/Check-out/Reservation Date	Check-in and check-out dates of customers can be typed to this field.
Agent	You can select agent for your customers from this field.
Contract	You make a selection contract from defined contract. If default contract is defined, it selects by default. If you make agent selection, contract for agent will be selectable.
Voucher	If the customer stay with voucher at hotel, voucher of comment can be typed.
Pan(motel type)	You can make a selection motel type of customers. If you have indicated the diffrence of the hostel at the entrance of the semester, the program will add the relevant difference values to price for room you selected.
Room Number	If you want to reserve several rooms during booking, you can type the number in this field.
Country/Nationality	Country and nationality can be written at this field.
Night price	Depending on the contract, the nightly fee will be reflected in the relevant area.
Room details	You can select room for custemer.
Financial Officer	You can select person who pay to accommodation and other folios. You can also determine the financial responsible person from this area.
Room Owner and Guests	You can select who stay at hotel from this field. Adding customer can be done by typing name and surname of customer for unregistered customer. Customer card can be opened, reservation history of customer can be seen, check-out can be made and guest can be deleted from this field
Person Details	Entry of adult and child number can be defined from this field.
Reservation Information	Information of customer can be defined from this field.
Additional Information	You can enter some additional information to be used in the reporting so that you can make future plans.
Room Price Period	From this tab you can view which room rate period you will be using during your stay at your hotel. You can also change manually.
Notes	You can enter notes about reservation
Card History	You can check the operations such as room change, folio transfer made in reservation.
Inventory Transactions	You can get the transactions and reports for inventory given to your customer.

OPERATIONS

Let's look at the operations we can perform from the “Actions ” field in the top menu

Invoice Transactions	You can list invoice and records of the reservation. You can also bill selected folio transactions.
Action Operations	If you don't want to add action operations , you can select “Do not se action for this reservation” option.
Food Services	Food plans about reservation can be added . So your kitchen staff can plan their meals according to food plans.
Locater	You can record where your customer is leaving for a temporary period from your hotel.
Message Service	You can record the customers' notes from this field.
Department Message	The notes between deparments can be recorded at this field.
Files	The file entry about reservation can be done.
Folio Forwarding	The folio transaction can be transfered to other reservation with this field.
Expense Selection	The expenses that created at 'Expence Definitions' can be transered to reservation card from this field.
Reminder	You can set a reminder for reservations that are on pending or reserve, so that the program alerts you at the date and time you defined.
Group Operations	You can seperate a reservation from group reservation or add to group reservation.
Pending-Change Reserve Status	The reservation record can be moved waiting list, the reservation on waiting list can be moved to reserve status.
Cancel	The reservation can be canceled from this field.
Cancel/Restore	The cancel can be restored from this field.
No Show	It can be used for the customer has a reservation but haven't made check-in process.
Check-in Cancel	It can be used for cancel check- in.
Hotel Staff	If the reservation belong to hotel staff , this field can be used.
Copy	You can copy the reservation and complete the registration by editing the copy reservation

FOLIO

• The field where you can view and add the folio operations. You can also make collect, check-out and invoice operations from this screen.

 

Folio Transaction List	The all of the folio operations can be listed from this field. The folio transactions can be viewed from single screen or separately from the tabs.
Bill of mini bar transaction list	You can view the bills you have closed in the Wolvox Restaurant program for this reservation.
Phone Call List	The phone calls of customers can be viewed from this field.It only can be automatically processed at systems that has integration with Akınsoft Switchboard Server Program.
Extra-Discount List	You can view and select extras and discounts that you have created by using the extra and discount definition field on reservation.
Invoice Transactions	The invoice informations of reservation can be viewed from this field. All of the folio transactions can be invoiced from this field.
Deleted Folio Transactions	The deleted folio transactions can be viewed from here.

Invoice Transactions	The process of making invoice can be done from this field for folio trancastions. The folio trancastions can transfered to invoice field.
Transfer Selected Folio Transactions	It can be used for transfer of selected folio transactions. The folio transactions can be transfered to other customer or room by finding reservation card.
Delete Selected Folio Transactions	It can be used to delete selected folio transactions.
Add End of Day Folio Transactions	You can use it to add upcoming dated folio movements to customers with early exit but unprocessed folio transactions.
Find Folio	It can be used for find to folio transactions.
Folio Options	You can use it to block invoicing of agent details in the invoices you need to arrange for your customers.
Invoice Selected Folio Transactions	You can create bills by moving the folio transactions you have selected to the billing area.

Add Folio Transaction	The folio transaction can be added from this field.
General Payment	The payments of customers can be done from this field. The making invoice to customers can be done . If different customer pay the account, the customer who pay the account can be added from 'Add Customer'. The customer can be deleted from screen of general payment with 'Delete Customer'. The process of check-out can be done quickly from general payment.
Quick Payment	The account of customers can be done quickly by selecting payment type from screen of quick payment.
Check Out	The process of check-our can be done from this field after the account of customer is closed.
Check Out Cancel	The process of check-out can be canceled from this field with one click.
Print	The folio transaction of customer can be printed, can be saved or can be send as an e-mail from this field.
Shortcuts	The process of shortcuts can be viewed from screen of shortcuts. The process can be done faster with shortcuts.
Close	The screen can be close from this field.

RESERVATION EXTENSION

• The reservations that have late check out can be extented to desired date from 'Date to be extented'.

• You can click 'Apply Time Extension Process' button to apply extension.

GROUP RESERVATION

• You can use it to make resercations for a guest group consisting of an agency or a certaion group. This field can evaluate like mass entry.

• Firstly, you should select agent. You can type to entry and exit day , you can select contract and type name of group. You can select of room type and you type room number. After you enter information of reservation, you can click 'Add Reservation by Criteria' button and the rooms lists according to room type.

ROOM BLOCK OPERATIONS

• The room of recorded reservations can be blocked by using this field.

• The rooms can be waited for selected customers until the customers make entry . If you want to remove room block of selected reservation , 'Remove room block of selected reservation ' can be used.

Filter	The filtration process can be done from this field.
Separate Reservation	If you have specified the number of rooms during the reservation, you have to make a reservation for the number of rooms by pressing the “Separate Reservation” button above
Check-in	The reservation can be selected with 'Shift' key. The check-in process can be done from this field. The customer entry can be completed with using this field.
Open Reservation Card	The reservation card can be oped from this field and it can be edited.
Open Client Card	The client card can be opened from this field.
Shortcuts	The process of shortcuts can be viewed from screen of shortcuts. The process can be done faster with shortcuts.
Close	The screen can be close from this field.

 DAY-TRIP CHECK IN

CUSTOMER RECORD

• The records of customers who stay at hotel can be done from this field.

• The ID informations of customers can be typed at this field.

• The customer record can be connected to one client card . The client card of customers can be created .

• If there is a integration between General Accounting Program, The general accounting codes can be typed.

Other Info

• The images of customers can be added from this field. Additionally, the credit card info and custom info can be added from this field.

• The customer can be added to blacklist. If the customer add to blacklist, the program gives warning when you make a process about the customer.

Custom Definition

• The extra information can be added from custom definition.

• You click button of 'Setting' for create the custom definition. The custom definition can be created by defining category name, field and selecting data type.

Reservation History

• The reservation record of customer can be viewed from reservation history. The reservation of customer can be done according the room type of customer preference.

REPORTS

Group Reservation List	The group reservation that you created can be listed from this field. The details of customer can not be viewed on the report content. The reporting according to group informations can be done.
Room Status List	The information for rooms about occupancy/space, dirtiness/house keeping can be viewed from room status list. The new reservation can be created from by selecting room .
Day – Trip Check-in Report	The record of the day-trip check-in can be viewed from The Day-Trip Check-in Report . The record can be opened with double click and the edit can be done .
Customer List	The recorded customers can be viewed from The Customer List. The customer record can be opened with double click and the edit on the customer record can be done.
Customer List(Serial Label)	The adress label can be printed to the recorded customer from The Customer List(Serial Label).

RECEPTİON

• The check-in process and group check-in can be done with one click.

• The blocking rooms, occupied rooms, empty rooms, clear rooms and dirty rooms can be listed from The Rack View.

• The front office operations can be done on the rack view. (Check-in, check-out, room changing, date changing... )

• The accommodation time can be extended quickly on the reservation schedule with drag and drop method.

• The sending message and mail can be done.

FRONT OFFICE OPERATIONS

• The Rack View , The Reservation List , The Reservation Schule , The Accommodation List can be viewed together from 'Front Office Operations ' .

• The recorded rooms can be viewed rack, list and schedule.

• The details of customers can be viewed.

• The reservation record can be opened quickly.

• The rooms can be viewed at form occupied / empty / dirty.

• The screen of reservation record can be opened by selecting the room with double click. After the reservation process can be created.

• The details of customers who stay at room can be viewed on the occupied room when you click right with the mouse.

• From 'Rack Operations'

The view setting of rack view can be edited from 'Rack Operations'

The view can be only symbol or small icon . The dirty room, capacity and remaining staff, the rooms related to event can be showed from this field.

ROOM RACK SCREEN

• The numbers of rooms (vacant, occupied, blocked, vacant dirty, defective, will check-out ) can be viewed from this screen.

Room Rack

• The reservation records can be opened quickly with double click on the rooms have a reservation. The edit on the reservation record can be done.

Detail

• The information of customer can be viewed from detail field.

Separated

• The vacancies, occupied rooms, blocking rooms, the ones will check out rooms can be viewed from separated field.

RESERVATION LIST

• The Reservation List is in the FRONT OFFICE OPERATIONS.

• The rooms and customers can be listed according this table. If the reservarion status selected as cancel, the informations of customers who cancel the reservation can be viewed. If the reservation status selected as check-out, the informations of customers who make the check-out process.

• The invoice transactions of selected reservation can be viewed from operations field.

• The reservation can be done by selecting a room from room status list at operations field.

• The subtotal can be viewed from this field. You should click 'Calculate' after filtration.

RESERVATION SCHEDULE

• The occupancy status of rooms can be viewed .

• The reservation record can be done with double click on the room.

• The vacancies can be viewed for forward date on the reservarion schedule. The reservarion for a forward date can be done quickly with this feature .

• The start and end date of schedule can be selected .

• The filtration can be done by selecting reservation status.

ACCOMMODATIONS LIST

• The list of customer who make a check-in and check-out can be viewed from accommodation list.

• The accommodation list can be printed.

• The entry of agent can be viewed from accommodation list.

• The filtration can be done by selecting agent.

HOTEL STATUS REPORT

• The general status of hotel can be checked from hotel status report.

• The rate calculations can be done at room based. For example, If your hotel has 100 rooms and 50 rooms are occupied, the occupancy rate will be 50%.

• The hotel status report can be printed .

• The report can be get for specific accommodation type by using filtration options.

VISION SCREEN

• You can reflect the overall occupancy status of your hotel from second monitor. It allows your customers to see empty and full rooms.

ROOMS MANAGEMENT

HOUSE KEEPING

• The report of dirty and clean rooms can be listed.

• The status of rooms can be changed.

• The filtration can be done with 'F2' key.

Open Card	The room record can be opened with this button.
Status is Clean	You can change the status of room to clean with this button.
Status is Dirty	You can change the status of room to dirty with this button.
Print	The list can be printed, can be saved or can be send as an e-mail from this button.
Shortcuts	The shortcuts can be viewed with this button.
Close	The screen can be closed from this field.

COMPLAINT MALFUNCTION RECORD

• The record of inventory that has complaint and malfunction can be done.

• Firstly, you can create the complaint malfunction record. When the problem solve, the record can be opened from complaint – malfunction report and the analysis info can be entered.

LOST PROPERTY REDORD

• The lost property of customer can be recorded. You can type object, location and description on the lost property record. The transaction type can be changed as found after property is found.

REPORTS

Complaint Malfunction Report	The report of complaint and malfunction can be get from this field. The report can be opened with 'Open Card ' button.
Loss Property Report	The report of lost property can be get from this field. The report can be opened with 'Open Card ' button.

SALE/CONTRACT OPERATIONS

AGENT RECORDS

• The agent can be recorded .

• The information of agent can be entered at general info tab.

• The commission values can be entered after selecting 'Working a broker' from other info tab.

• The commission will be calculated according the values on the incoming customers of agent.

• The reservation record of customers of a selected agent can be listed from agent reservations tab.

AGENT QUOTA

• The room quota at specific date range can be defined.

• You can make room type selection. You can type start and end date. The total number of rooms which the quota is definitely can be entered to field of guarantee room . The custom code about quota can be defined at custom code 1, custom code 2 and custom code 3. The filtration process can be done quickly with this custom codes.

AGENT STOP SALES

• The agent of sales can be stopped by selecting room type and by entering start and end date.

CONTRACT RECORDS

• The contract about agent can be recorded.

• Fields where you can record contracts you make with agencies. Type contract description and choose currency. You can indicate child age groups from this area. Specify the contract date, start and end dates, room quota for this contract.

Terms

TERMS	General	You can enter a price for contract based on date ranges. You can also define early reservation discounts from this area. You can specify date after you type the definition of contract and number of contract . If you choose wage type as per person, you need to type room price for per person. You can also define price for the age ranges you set at the contract entry. If you choose wage type as room price, the wage will be based on room. If there is Hostel difference at your hotel , you can define the Hostel difference below.
TERMS	Rules	You can specify check-in days, check-out days and accommodation days from this field. The max and min number of day, check-in and person can be created. The term price can be created from this field.
TERMS	Extras and Rebate	The extra and discount rate or amount can be specified from this field. Extra and discounts you define in this area automactically are reflected on the “Authorized” menu. It is enough to specify the ratio/amount that you want to use.
TERMS	Note	The entry of notes that you created about term can be done from this field.

Add New Term	The new term can be added from this field.
Add Early Reservation to Term	The early reservation to term can be added from this field. The start and end date of reservation can be entered differently from normal reservations.
Delete Selected Term	The selected term can be deleted from this field.
Copy Selected Term	The selected term can be copied from this field.

ACTION DEFINITIONS

• By defining an action to an agent that you create, you can specify the discounts or benefits.

• The valid dates for action can be defined from the start and end date field.

• The valid dates for reservation can be defined from the reservation start and finish date field.

• By specifying priority, you can specify which one to use if there is more than one action in the same dates.

• Under the "Day Action" title, you can create a definition like Stay X days and pay Y days.

• You can specify whether an action definition that you have made in the "If breaking then' field as stay X days and pay Y days, will be calculated during customer check-in or during check-out.

• Under the "Discount Action" title, you can create a define Y Lira or % Z discount on X days accommodation.

REPORTS

Agents List	The agent records you have created can be listed from this tab.
Agent Quota List	You can get a list of the quotas you have defined for the agents.
Agent Stop Sale List	You can get the stop sale list that you define for the agent.
Action List	You can get the actions list that you define for the agent.

FRONT CASH ACCOUNT

• Creating cash pool for confirming the transactions and transfer operations, 

• Exchanging foreign currency and getting report, 

• Getting report of cash totals in currency or foreign currency, 

• Defining mass folio transaction to room cards from cash account, 

• Closing balance of guests according to defined folio payment type with one button. 

CASH OPERATIONS

CASH TRANSFER

• You can make transfer money between your cashes.

• After filling the transfer information, select the source cash account and the target cash.

• If you want to transfer the foreign currency, click "Foreign Currency Operation". If you want to change the rates, you can change manually in the purchase rate and sale rate field.

• After you write the transaction amount, press the "Apply Transfer" button to complete the transaction.

 

CASH TRANSFER POOL

• Transfers that you have made using the cash transfer field will be reflected in the "Cash Transfer Pool" field.

• The record of cash transfering can be viewed by clicking 'Filter'.

• By clicking on the "Apply Transfer" button at the bottom, they can be reflected in the accounts of the transferred amount.

TOTAL CASH OF ALL CASH ACCOUNTS

• The balance can be viewed for the selected cash, by clicking on "Cash Account Turnover" button at the bottom.

• You can specify the personel to cash account turnover and the document can be printed.

• The report settings can be done from 'Settings' field.

TOTAL CASH OF ALL CASH ACCOUNTS(ADVANCED)

• In the "Total Cash of All Cash Accounts Advanced" field, you can view the total amount of the cash register you choose by your currency and forgein currency.

6.4.CUSTOMER BALANCE CLOSING

• The total debit, total credit, balance and account of selected customer can be viewed from this module.

• The collection to customer can be done from this module.

• The debit of customer transfered to the 'Transaction Ammount' field by selecting 'Transfer' button. The debt balance will be reflected in the "Transaction Amount" field.

• If you want to enter the number yourself, type the number you will collect in the "Trancastion Amount" field.

• Depending on your preference, you may be able to fill in the transaction date, custom code, document number, comment, etc.

• In the "Operation Type" field, you can specify how you are doing the collection. Depending on the operation, the cash or bank selection field will be active.

• Press the "Apply" button to complete the process.

CUSTOMER BALANCE LIST

• The balance of customers can be controled from this module .

• On the list; debit, credit, balance of your currency and foreign currency are listed separately.

• You can choose the customer you want to view by using the filtering criteria, or you can click on the "Filter" button to view balance of all your customers.

• You can choose customer type and balance status by using the filtering criteria.

• The record of customer can be opened from 'Open Card' field.

6.6.MASS FOLIO TRANSATION ENTRY

• A field that provides you to have more than one folio transaction entry in more than one room quickly. Press the "Add Folio Transaction" button at the bottom to do the process.

• On the opened screen, select the room number you want to process from "Room Number". You can select the guest you want to process the folio transaction from the transaction owner field. After you write the amount, specify the account department .

• The comment can be type manually .

• You can complete the process by pressing the "Add" button. You can do the same operation to enter a new transaction.

MASS FOLIO TRANSFER

MASS FOLIO PAYMENT

• The payment of customer folio transaction can be taken from this module quickly .

• By taking advantage of the filtering criteria you can take list of specific transactions.

• By double-clicking on the payment status field of transaction you want to pay, the payment types can be viewed. After you choose the payment type , you will select the bank or cash is connected to the payment type.

• To complete the folio collection process, press the "Complete Payment" button at the bottom.

Select Payment	By presing "Select Payment" button , the payment types can be viewed. After you choose the payment type , you will select the bank or cash is connected to the payment type.
Clear Payment	By presing "Clear Payment" button , you can clear a folio transaction.
Open Reservation Card	By presing "Rzv. Open Card" button , the reservation card which the folio is connected can be opened .
Shortcuts	The process of shortcuts can be viewed from screen of shortcuts.
Close	The screen can be closed from 'Close' field.

CRM

• CRM is management of relations that are between you and your customer.

• Wolvox Hotel CRM (Customer Relationship Management) will help you to increase investments and profit of your business by caring your customers, with the princible of creating customer loyalty.

• Creating survey for the guest who stay at your hotel and tracking them can be done .

• Mid-evaluations with these surveys between start and end of season can be made.

SURVEY RECORD

• You can save the surveys that you prepare for your customers by selecting 'Save' button at the middle.

• You can create the question of survey on the 'Question ' field.

• You can create the answers from 'Answer' field.

Find Survey	The recorded survey can be found from this field.
Survey Entry	The survey entry can be done from this field.
Print	The survey can be printed from this field.
Close	The screen of survey record can be closes from this field.

SURVEY ENTRY

• You can save the results of surveys by using this menu.

• You can select customer or client to complete a recorded survey.

• If you click “No Connection” button, you can complete survey for unregistered customer. Then mark the answers and click “Apply Results” button.

CUSTOMER SUPPORT RECORD

• You can save the technical supports that you provide.

• You can select customer by “Select” button and save support details by “Support” button. To specify the product that your customer requests technical support for, go to “Product / Service Info” tab and click “Select” button in “Product Info” section. Please make product selection from opening screen. From “Service Record Info” section, by clicking “Select” button, you can select the product that you provided technical support before.

• You can create the areas manually that do not exist about support record from “Custom Definitions” tab. From “Process-Solution” tab, you can enter the process that is done or solution.

SERVICE RECORD OPERATION

• The record of service can be done from this field.

• The service operation can be added from this field.

• The description can be added if you want to add.

 

REPORTS

Survey Report	You can get the report of survey records that you create by using survey entry section. Survey information is located at the top of report, survey answers and the person info whose participate in the survey at the bottom. Also, it is able to get the report graphically from “Graph”.
Service List	The service record of list can be taken from this field. The service record can be opened from 'Open Card' tab. You can print the report by “Print” button at the top .
Customer Notification Report	The report is support records that you create. It is able to get the report by filtering with filtration criteria. To open support record, please click “Open Record” button at the top.

DEPARTMENT COMMUNICATION

USER DEFINITIONS

• To provide communication between your departments, you must first define your users.

• You have define your users from the WOLVOX Control Panel program and you can come to this field and match your users with your departments.

• In this way, the message that you create in the department message system will only be transmitted to the personnel who are authorized to the relevant department.

• If you want to do the matching, select the relevant department from the departments on the bottom after you have selected the staff.

• You can press "Add Department" button at the top to add a new department. In the pop-up screen, you can type in the description of the department after clicking on the "Add" button, if there is an comment you want to specify.

 

DEPARTMENT COMMUNICATION

• The field you can use for communication between departments.

• For example, you can send cleaning request of the room (101 number) to Floor Attendant by using this field .Firstly you have to choose the department you want to process. Then enter the required information in the message content field.

  Press "Send" button to complete the process.

• The program will send a warning message to the staff that you create in the user definitions and to whom you are mapping.

• In case of clicking on the alerts, the detail screen will be opened and the "OK" button should be pressed after the process is completed.

COMMUNICATION REPORT

• You can list department messages you created by using the department communication field from this field.

• Unprocessed messages will be active and processed messages will be listed as passive. To get a report, you can click the "Filter" button at the bottom by selecting the relevant options in the filtering field.

NOTIFICATION SERVICES

• Waking up guests when the guests want with the wake up service,

• Communicating between departmens for forwarding guest requests to housekeeper,

• Tracking all services that are given to room by recording every notification,

• Tracking shuttle hours for transpotting to hotel.

LOCATOR (LOCATION INFO )

• You can record location where your customer who has left your hotel temporarily.

• To create a recording, you first need to create the location record.

• Once you have made the reservation selection, press the "Record Location" button. The reservation choice can be done from "Search Reservation "button.

• Press the "Save" button by typing the name and comment of the location you will be recording.

• The program will transfer the location information to the form when you close the record screen.

• You can specify the entry and exit date information by pressing the ok button in the middle field.

WAKE UP SERVICES

• If you provide a wake-up service to your guests, you need to create a wake-up record of the customers who are present at the request. First, you can choose which room will has wake-up service from the "Room" field. You can specify the name, surname of the person and wake up date. If you want to give an additional explanation, please write and complete the record.

 

REPORTS

Locator Report	The field that you can report the locator data you have saved. You can press "Filter (F2)" button at the bottom to filter. By taking advantage of the filter criteria you can only list the records in the criteria you specify.
Wake Up Report	The field you can take the report of the wake-up service you have saved. In the case of filtering by pressing"Active", all the wake-up services whose status is pending will come to your screen. To get the record passive, you have to double-click on it and remove the "Active" option.
Reservation Massage Notifying Report	You can list the reservation notifications you have saved. You can filter the active or passive status of the reservation notification status or you can filter the message location check-in, check-out or general ones individually. To filter, you can press "Filter (F2)" button at the bottom.

BANQUET MANAGEMENT

• The organization you organize outside our accommodation service at your hotel can be followed from this module.

•  All hotel events like wedding, company organizations etc. can be planned and managed easily with Wolvox 8 Hotel software.

• By using Wolvox 8 Hotel event calendar, you can control all planned events.

• You can list all equipment that will be used in events.

• Tracking all organizations by list or chart,

• Recording the halls of the hotel by their features and tracking their status,

• Tracking the equipments that are given to hall,

• Tracking the reservations for conference and event,

• Finalizing activities by planning,

• Recording sharable halls,

• Specifying quota of food for the people who make reservation for meal or stayed in hotel by creating meal plan,

• Planning sitting plan,

• Planning maintenance times and blocking event plan for those times,

• Specifying event or meeting status,

• Recording info like segment of market, source of agents,

EVENT MANAGEMENT

Reservation Info

Rezervation Info	Event Name	The name of the event that you will prepare can be typed at this field.
Rezervation Info	Event Status	The status of activities that you created can be changed from this field. Inactive event will appear gray in the event schedule.
Rezervation Info	Organized by which company ?	The selection of company can be done from this field. On the opened screen, customer cards will be listed. For this reason, you need to save companies like customers.
Rezervation Info	Banquet Manager	The information of banquet manager who is responsible for the hotel activity can be typed from this field.
Rezervation Info	Start and End Date	You can type the start and end dates of the event at this field.
Rezervation Info	Contacted Person	You can choose the person who you want to contact from your customer who wants to organize the event.
Rezervation Info	Agenta	If the event is organized through an agent, you can choose the relevant agent from this field.
Rezervation Info	Responsible Personnel	You can select the responsible personnel from your personnel for an event .
Rezervation Info	Market Segments	The selection market segments can be done from this field.
Rezervation Info	Source	You can choose how your event reach you from this field. The previously defined sources will be listed.
Rezervation Info	Event Type	If you have created an event that does not require accommodation at your hotel, you can choose "Only Event". If you have created an event that will not be at your hotel but has an accommodation at your hotel, you can choose 'Only Accommodation'. If you have created an event that will be at your hotel and has an accommodation, you can choose "Event and Accommodation'.
Rezervation Info	Event Status	The status of event can be selected as pending, in process, approved and unapproved from this field.
Rezervation Info	Participation Number	You can select the total number of people to participate in the event.
Rezervation Info	Event Type	The type of event can be selected from this field.
Rezervation Info	Foreign Currency Unit	The foreign currency can be selected from this field.
Rezervation Info	Option Date	You can specify the option date. With this way, you will have given the finalization date.
Rezervation Info	Contract Date / Exact Date/Contract No	You can specify the date of contract was made, exact date and contract no from this field.

HALL OPERATIONS

Hall Operation	Hall Record	This field is only active when the event type is selected 'Only Event' or 'Event and Accommodation'. You can choose the halls that will be used in the event. The halls can be selected from field of 'Search Hall'. All the information about hall will come to the screen.
Hall Operation	Hall Equipment Definitions	The equipment you define during hall record will automatically be viewed. If additional equipment is used, you can add equipment by pressing the "Add" button.
Hall Operation	Hall Connect	The communication information you have defined during the hall record will automatically be viewed on the screen. If you want to specify additional contact information, you can write it manually.

RESERVATION OPERATIONS

Reservation Operations	Reservation Record	This field is only active when the event type is selected 'Only Accommodation' or 'Event and Accommodation'. You can map reservations for accommodation with the event. For this you have to use the "Add Reservation" field to open the reservation screen and enter the reservation information. You can also check the status of reservations via this screen. Press the "Open Card" button to access a reservation record you created .
Reservation Operations	Reservation Account Transferring	You can choose which folio transactions of the reservation you have joined will be accompanied by the activity. To make your selections valid for all reservations, please click on the "Establish the Current Settings to the Entire Reservations" button. The folio outside your choice will reflect on the hosts.

COMMENT

Comment

You can enter comment about the event on this field.

EVENT OPERATIONS

• You can open the invoice transactions by clicking the 'Invoice Transactions' button.

• You can finish the event that you created by clicking the 'Finish Event' button.

• You can continue the event that you created by clicking the 'Continue Event' button.

• You can view income and payment transactions by clicking the 'Transactions' button.

• You can add to event any file from "Files" button.

EVENT SCHEDULE

• You can display passive, progressing and completed events on the schedule.

• The filtreation can be done according the start and end date.

• The schedule can be viewed for selected hall.

• The event can be viewed with a list by clicking the 'List' button.

• Different event status will be viewed with different colors.

• You need to double click on the record to reach event details.

EVENT DEFINITIONS

Event Definitions	Event Segment Definitions	You can create event segments from this area . It comes loaded in the program. You can press the "Add" button to create a new event segment, you can press the "Save" button to complete the record. This definitions will be used in the Event Management.
Event Definitions	Meeting Status Definitions	The status of meeting can be defined from this field. The default status definitions are in the program. You can press the "Add" button to create a new status definition and press the "Save" button to complete the record. This definitions will be used in the Event Management.
Event Definitions	Organization Definitions	You define the organizations you organize at your hotel. For example, you need to create definitions like wedding organization, christmas organization, etc .. This definitions will be used in the Event Management.
Event Definitions	Event Type Definitions	By creating an event type, you can specify the types of organizations you will create, you can choose during registration entries. There are event types loaded in the program. In addition, if you want to create an event type, you can type name of event type by clicking the "Add" button at the bottom and you can complete the record by pressing the "Save" button at the bottom. This definitions will be used in the Event Management.
Event Definitions	Market Segments Definitions	You can create market segments from this area that are necessary for you to analyze by using reports. It comes loaded in the program. You can press the "Add" button to create a new market segment, you can press the "Save" button to complete the record. This definitions will be used in the Event Management.
Event Definitions	Source Selection Definitions	You can specify from this area which sources the people who will organize the event will reach you. There are sources loaded in the program. In addition, if you want to create a source, you can write the source name by clicking the "Add" button at the bottom and you can complete the record by pressing the "Save" button at the bottom. This definitions will be used in the Event Management.

SALOON DEFINITIONS

SALOON RECORD

• You can record your saloons that you can use at event from saloon record .

• You are in the hotel area and you define your halls which you can use for activities

• To create a saloon record , press the "Add" button at the bottom.

General Info	Saloon Name	The name of saloon you will create can be entered from this field.
General Info	Usage Purpose	The general usage purpose of sallon can be entered from this field.
General Info	Min/Max Capacity	You can specify the minimum and maximum number of persons.
General Info	Capacity Interval	From the capacity definitions you create, select the minimum and maximum person capacity of the hall.
General Info	Account Department	You can specify in which account plan the income to be generated from the wage you create is to be tracked.
General Info	Merge Saloons	If the saloon you create can become more than one saloon in a number of sections, you have to select 'Shareable Saloon' option. In order to obtain a saloon with the combination of more than one shareable saloon, it is necessary to use the merge saloon. In this case, you can type the name of the new saloon.
General Info	Size Definitions	You can write the total square meter, minimum and maximum height and width values of saloon.
General Info	Comment	The comment about saloon record can be added from this field.
Sittings Plans	Sittings Plan	You can choose the sitting plan that you have already defined from this field. You can define more than one sitting plan. Once you have created the definition of the sitting plan, press the save button in the middle and press the Add button in the middle to add a new record.
Sittings Plans	Preparing Time /Gathering Time	You can specify the period of preparation and gathering of the saloon in the sitting plan that you specify.
Sittings Plans	Min/Max Capacity	You will be able to specify the minimum and maximum person number of your saloon in the sitting plan that you specify.
Pricing	Saloon Price Definition	You can choose how the saloon is rented. You can make a selection from the price definitions you have created. Press the Add button in the middle to enter a new price definition and price entry .
Pricing	Price	You can type the rental price according to price definition of saloon you specify.
Pricing	Start Date/End Date	You can specify the price definitions are valid in which between dates.
Constant Equipments	Add	By selecting from the equipments you have recorded, you can specify the fixed equipment on the saloon.
Maintenance Times	Start Date/Ende Date	The date on which the maintenance is to be carried out and on which the start and end dates of the maintenance can be recorded.
Saloon Contact	Communication Types/Contact Number	The communication type and contact number of saloon can be entered from this field.

DEFINITIONS

Saloon Usage Definitions	You can specify the general purpose of your saloons.
Saloon Price Group Definitions	You can save the relevant period titles from this area if you are using your saloons for your customers with specific periods
Saloon Sitting Plan Definitions	You can define which sitting plan you can use at saloons in the event. You can also create a seating plan based on requests of your customers.
Saloon Capacity Group Definitions	You can define the saloon capacities to be based on the minimum and maximum number of people.
Communication Types	The communication types that you use on the saloon record can be defined from this field.

INVENTORY RECORD , UNIT DEFINITIONS AND FOOD PLAN

Inventory Record	The inventory that you use in your hotel can be recorded from this field. You can type the inventory information and press the Save button to complete the record.
Unit Definitions	You can define the units you use in your hotel. You can add units in addition to the units that installed.
Food Plan	You can create a food plan depending to the reservation. To create a food plan, you can first create a food definition such as breakfast, lunch, dinner, etc. on the screen that opens by pressing the "Food Service Definition" button. After you have closed the catering service definition screen, select a reservation by clicking on the "Search Reservations" button . Depending to the reservation you select, the days to be accommodated will be listed.

REPORTS

Event List	You can get a list of all the events you have recorded, double-click on the event and access the event log.
Event Transaction Report	You can view all the debts and credits transactions of the event from the field. By clicking on the "Open Folio Card" button at the top, you can see which folio is reflected by the debts / credits transaction. By clicking the "Open Card" button, you can open the related event card.
Saloon List	You can list all the saloons you have created in one screen. You can double-click on the saloon you want to open the card or press the "Open Card" button.
Food Plan Report	You can get a report of food plans you have created from the events. With this way, you can determine how many people will be added to the food on which dates.
Inventory List	You can get a list of the inventory you have saved. You can press the "Open Card" button to open the inventory card.
Inventory Transactions	You can get a list of the inventories added to the event. With this way, you can report which stocks you have in which event.

FORECAST REPORT

• You can view the general occupancy values of your hotel on a graph and list basis.

Forecast Graphic

• The general occupancy values of your hotel can be viewed at the date ranges you specify from the start and end date fields.

• At the bottom of the report there are dates vertically. In this way, you can easily identify the most efficient and inefficient dates of your hotel.

• You can add the number of rooms, number of people, room income and average room income on the graph. To do this, you need to select the relevant options at the bottom.

• You can also add occupied entries, and outputs to the graphic by using the options at the bottom.

• You can save the graphic at * bmp format by pressing the "Save Graph" button.

Forecast Report

• The information of the customer who stays at your hotel is reported in detail at the specified dates.

Daily Lists

• When the dates on the bottom of the report are clicked, the screen shows the number of customer and the other reservation details are reported on the selected date.

Nationality Report

• The details of the customer who stays at your hotel and reservation can be listed according the nationality of customer.

Periodic Analysis

• The total transaction details can be reported by selecting the options at the bottom (Agent, Room Type, Source, Market, Nationality, Accommodation)

GENERAL FORECAST

• You can view the general occupancy values of your hotel for the entry and transaction dates that you specify.

DATE BASED STATUS REPORT

• The total income, the payments and the payments of type can be viewed total based from this field.

TARIFF BASED STATUS REPORT

• You can view the total income on a monthly basis.

ACCOMMODATION CUSTOM REPORT

• You can report how many people stay at specified date range based on your selected grouping field.

MARKET BASED FORECAST REPORT

• You can get the number of customers who stay at your hotel at specified date range from the markets you specified on your reservations cards.

ROOM TYPE SALES FORECAST

• The total sales can be viewed according the room type at selected date range from this module.

ROOM TYPE SALES FORECAST GENERAL

• The total sales can be viewed according the room type at selected date range from this field.

• The filtration can be done according the reservation status.

AGENT BASED FORECAST

• The total sales can be viewed according the agent at selected date range from this field.

ROOM TYPE FORECAST REPORT

• The total sales can be viewed according the room type at selected date range from this module.

• The filtration can be done according 'Only Reservation based on room' and 'Only Reservation not based on room'.

COUNTRY BASED FORECAST REPORT

• The total accommodation can be viewed according the country at selected date range from this module.

END OF DAY REPORTS

• You can get a report of the transactions you have made on a daily basis or at a specified time period.

• There are many different forms of reporting. With this way, you can determine the appropriate report for your purpose and you can use the report for your needs.

FOLIO TRANSACTION REPORT

• You can get a report for all the folio transactions that you have recorded.

• On the report, you can see folio transactions of customers by selecting a date.

• You can select one or more folio types by using the "Account Code" field in the filtering criteria.

• You can only report the transactions of selected folio.

DEPARTMENT REPORT

• The total debit and credit transaction of account department that you use can be reported on a total basis.

• By making a selection from "Department" you can only view the totals of departments that you have selected.

CITY LEDGER REPORT

• The folio that have closed to client account as a deptor can be viewed from this report.

• With this way, the total folio process of open account can be viewed.

ENTRY AND OVERNIGHT REPORT

• The entry and overnight report can be taken from this field. Transfering to Microsoft Excel or Open Office can be done from 'Open' button.

INVOICE TRANSACTIONS

• All records that are processed for folio transaction can be listed from this field.

• You can select the folio transaction that you want to edit. It can be transfered to invoicing screen by clicking the "Move the selected items to the invoicing section" button at the bottom. (you can remove the mark next to definition with double-click)

• You can fill the invoice info at opened screen.

• You can complete the invoicing process by clicking the "Create Invoice" button at opened screen by making the necessary check and editing.

XML BRM REPORTS

• You can create the XML file that you need to send to AKBS program.

• After you specify the report date, you can click the "Filter" button to have the records list.

• You can create the XML file by clicking the "Create XML" button at the top.

• You can also use the "Online Transferring" field at the top to send the XML file directly.

FINANCE DAILY CUSTOMER LIST

• You can get a list of the people who stay at your hotel.

• To create a list, you can click the "Filter" button at the top.

• You can get a report of totals transaction of a day before at turnover field from the "Daily Customer List with the transferred ones" .

• You can list totals transaction of departments at the report date you specify .

• Daily customer list can be printed by using "Print -1" field.

• Daily Customer List with the transferred ones can be printed by using "Print -2" field.

END – DAY OPERATIONS

• If you use the end of day system, you will have to do the day-end to get system date up one day.

• The room and folio rates can be transferred to reservations and the check of reservation status can be done by clicking the "Room Posting" button.

• After the checks, you need to edit your faulty records by taking advantage of the warning on the screen.

• Click the "Apply Room Posting" button to complete the process.

• After you print the report by clicking 'Print Z Report ' button , You can make end of day process by clicking 'Make Enf of Day' button.

• If you want to the details to appear on the end of the day , you can select options on the screen to see the detail.

• If you want to print past end of day reports , you can click the "Past Reports" and "Print" button .You can enter taken report date and you can print with this way.

END OF DAY REPORT

• You can view all the income / expense transactions you make in a day on the one screen.

• In the "Record Date" field, the date of the day is automatically displayed. If you want to report a wider date range, you can change this range.

• You can mark details department that you want to see details in the "Details of Department To Be Showed" field and remove details department that you do not want to see detail transactions.

FOREIGN CURRENCY

• Specifying all foreign currencies that you use,

• Updating daily forex rate via Central Bank,

• Getting report of past forex rates,

• Tracking operations of foreign currency transactions,

Daily Currency Rate Entry

• You can download the foreign currency rates from Central Bank. You can enter manually or automatically.

• The currency symbol should be chosen.

EXCHANGE

• You can make transaction process between your cash accounts by specifying the source and target cash account info.

FOREIGN CURRENCIES

• You can record a new foreign currency and make changings on recorded foreign currencies. To add new foreign currency, you must click the button “Add New Record”.

• Foreign Currency: You can enter the code of the currency like EUR, USD...

• Symbol: You can enter the symbol of the currency like $, £...

• Custom Code: You can enter a custom code for your currency.

• Note: You can enter a note for your currency.

CENTRAL BANK RATE DOWNLOAD

• You can download the rates from Central Bank of the Republic of Turkey automatically.

• It is optional and it is applied for daily to all your transactions with foreign currency.

• If you want to make it automatically, you should mark the option “Use Auto Downloaded Rates” under the “Transfer To Valid Rates”.

CENTRAL BANK OF THE REPUBLIC OF TURKEY WEBSITE

• This field helps you to reach the website of Central Bank of the Republic of Turkey.

RATE SEARCH

• You can get the report of the rate that you recorded before.

CUSTOM REPORTS

• Using this field, you can create many reports that you need with SQL queries.

• You can print reports that you create, export them to Excel, convert them to graphs, or do whatever you can do in other reports. 

• To create a custom report, press the "Add New Report" button.

• On the screen that appears, type the SQL code you want to use in the "SQL Code" field after you have typed the report title.

• You can press the "Run SQL code (F9)" button to test if the code works correctly.

• If you press the "Save" button, the title you typed will be reflected on the screen and you will be able to get a report depending on your code.

ADMIN

GENERAL SETTINGS

General Settings	Settings	Default cash	You can specify the cash that you have recorded in WOLVOX ERP and you want to use as default in the hotel program during collections.
General Settings	Settings	Default bank	You can specify the bank that you have recorded in WOLVOX ERP and you want to use as default in the hotel program during collections.
General Settings	Settings	Default pos	You can specify the pos that you have recorded in WOLVOX ERP and you want to use as default in the hotel program during collections.
General Settings	Settings	Hotel System Date	You specify which date your hotel is based on during check-in process. It is not right to change this date manually. If the end of day system is used, the hotel system date will automatically be date of the next day after the end of day process. If the end of day system is not used, the hotel system date has no effect. The program takes the check-in dates from your system date of computer.
General Settings	Settings	Wolvoz Client – Hotel Customer Matching	You can match the hotel customer with the client in WOLVOX ERP program. You can specify the match will be made.from which field. With this way, you will not create a client card again in your ERP program for the hotel customer.
General Settings	Settings	Don't allow to make end of day without applying room posting operation	If you do not allow to make end of day without applying room posting operation, you can click this field.
General Settings	Settings	Available Banks	You can make a selection of the banks that you have recorded in the ERP program to use in hotel program.

General Settings	Reservation	Create room owner card on reservation record	If this option is selected, the program creates the client card in the ERP program when you write and save name and surname of the customer in the reservation record.
General Settings	Reservation	Calculate the age groups automatically in reservation record	If the date of birthday that specified on the customer card is included to one of the defined age groups of children, the program automatically calculates the number of children in the relevant field on the reservation card.
General Settings	Reservation	Expand the dates of reservations which are not checked-out at the end of the day (Valid at end of day system)	If your guest has not made check-out yet although the reservation time has expired, the check-out date will automatically be extended by 1 day when the end of the day is made.
General Settings	Reservation	Use BoardHause System(The same room can open more than a book)	It allows you to make one more than reservations for a room. When this option is checked, you see the number of rooms on the rack screen as the number of reservations are made for that room.
General Settings	Reservation	Don't use end of day system(All transactions are processed instantly)	If this option is selected, the room price transfer to customer folio. All transactions are processed instantly. When this option is selected, the end of day process is not necessary.
General Settings	Reservation	Do not allow customer record in reservation screen	If this option is selected, you can not record customer in reservation screen. You should add the new customer before.
General Settings	Reservation	Do not allow repeating reservations	If this option is selected, the program do not allow repeating reservations. The warm as 'This reservation record has been created before' will be opened in reservation record.
General Settings	Reservation	Do not allow price editing in reservation record screen	If this option is selected , the program do not allow price editing in reservation record screen.
General Settings	Reservation	Standard Auberge	You can specify the default standard auberge type for new reservations.
General Settings	Reservation	Standard Room Type	You can specify the default standard room type for new reservations.
General Settings	Reservation	Switchboard Credit Cost	If you use the hotel program integrated with your switchboard, you can specify the credit cost for this field. It supports the systems that are integrated with the AKINSOFT Switchboard server program.
General Settings	Reservation	Standard group definition for new customer	You can choose the client group in WOLVOX ERP of the customer cards that you created from this field .
General Settings	Reservation	Hotel Check-in Check-out Time	The check-in and check-out time can be specified from this field. This times will automatically be transferred in reservation record.
General Settings	Reservation	Accommodation – Extra VAT	You can provide automatic calculation in the program by specifying VAT rates for accommodation and extras.
General Settings	Reservation	Default Contract	You can specify the default contract for new reservations.
General Settings	Reservation	Room Price	You can choose which income department will follow the room prices that are added to the folio.
General Settings	Reservation	Price for Breakfast Room Service	You can choose which income department will follow the price for breakfast room service that are added to the folio.

General Settings	ID Card Notification	Facility Code	The facility code is used when you send XML file to AKBS system. You can specify the facility code from this field.
General Settings	ID Card Notification	Password	The password is used when you send XML file to AKBS system. You can specify the password from this field.
General Settings	ID Card Notification	Related Unit	If you are related to police, you choose the police. If you are related to jandarma, you choose the jandarma.

General Settings	Switchboard	Switchboard Integration	The necessary connection settings can be made for ET-200 from this field. You need to fill and save the database and contact information in the relevant fields.
General Settings	Internet Usage	ART-IN SYSTEMS	If wireless usage is charged at your hotel, ART-IN SYSTEM devices can keep log records of the entered sites, and you can reflect the internet usage prices to the customer folios in the hotel program. After activating the ART-IN SYSTEMS settings, you need to make the necessary settings from this field to match your Hotel schedule

General Settings	Warnings	Warn not invoiced ones	If you do not make the invoices of the customers who leave from hotel, the program checks this option and warns you if it is selected.
General Settings	Warnings	Warn when there is birtday	If the guests that has a birthday, the program checks this option and warns you if it is selected.
General Settings	Warnings	Warn me when anyone's wedding day is coming	If the guests that has a wedding day, the program checks this option and warns you if it is selected.
General Settings	Warnings	Agent having expired contract warn ..... before days	If the agent has a expired contract, the program checks this option and warns you if it is specified.
General Settings	Warnings	Remark as red the customers are in black list.	The customer that you take the black list can be viewed red in listing field if this option is selected.
General Settings	Warnings	Highlight the problematic customers(Orange)	The customers that you specify as problematict can be viewed orange in listing field if this option is selected.

General Settings	Customer Record Settings	Required fields	During guest record, you can specify required fields to prevent the completion of customer record when these fields are not filled.
General Settings	LOG Settings	Operations to be recorded	You can specify the operations to be recorded. You can filter log records from the "Log Records" field in the "Admin' module.

TARIFF AND PAYMENT DEFINITIONS

Income and Payment Definitions

• You can make income and payment definitions from this area to process folios of your customers.

• The definitions you make here will be viewed during adding transaction to the folio.

Expense Definitions

• You can define the expenses that you will use in your hotel.

• You can write name of expense you want to create in the expense definition field.

• You can choose the account department for the expense and type the expense amount.

Extras and Discounts Definitions

• You can save extra and discount definitions to use in tariff records from this field.

• It can be reflected to the accounts depending on your choice of extras and discounts you make here (per person or room is generic).

• To make a selection, you can click on the "Extra Discount" button on the reservation record to open the "Extra and Discounts" field, and you can reflect what you want to transfer to the folio of customer.

• It can be reflected to the account of customer for every day.

Concept Definitions

• You can create concepts for your hotel by using this field.

• You can also specify the start and end dates for the concepts you will create, the start and end times for these dates.

• You can also specify the days for the concept you will create.

• You can set the price for concept, add description if you like. If you want to add, you can press 'Add All Stocks' button.

ROOM DEFINITIONS

Room Records

• You can save the rooms that are in your hotel. You type to the necessary fields about the room you will create. To complete the room record, press the "Save" button at the bottom.

• By pressing the "Quick Room Registration" button at the top, you can type the start and end numbers of the rooms and make it automatically created by pressing the "OK" button of the rooms of the property you have selected and staying between the two numbers.

• The "Copy" button allows you to copy rooms with features similar to those you create to a new room. You can complete the recording by editing it.

• By using the "Images" button you can add pictures of the room to the room card.

Definition Type of Room

• You can specify the capacity of the rooms and the person number from the room type definitions.

• You can choose the definitions you create during the room records.

Bed Type Definitions

• You can make definitions of your beds from this field.

• To add a new bed type , you can press the 'Add' button.

• You can name of the bed type and press the 'Save' button to complete the record.

Block Definitions

• You can make a block definition to determine rooms are which blocks in your hotel.

• You can use the records you create in this field during the room records.

Room View Definition

• You can define the room view for your rooms.

• You can choose the definitions you create during the room records.

INVENTORY

Inventory Category Definitions

• You can create a group for the inventory you use at your hotel from this field.

• You will use the inventory category that you have created in this field in the inventory

Define Inventory Price Group Definitions

• You can create a price group for the inventory.

• You will use the inventory price group in this field in the inventory record.

OTHER DEFINITIONS

Nationality Definitions

• There are national definitions loaded in the the program. You can use this field to enter comments or add new definitions.

Customer Type Definitions

• You can create customer types that you will use for reservation records from this field.

MERGE CUSTOMERCARD

• You can merge two customer cards from this field.

• This merging operation tranfers all transactions of source customer card to target customer card .

CUSTOMER IMPORT FROM EXCEL

• You can transfer your customers to program from Microsoft Excel by using this field.

• Firstly, you should select the excel file path.

• You will be able to select the excel columns and press the "Transfer Data" button.

UPGRADE FROM OCTOPUS HOTEL PROGRAM

• The user of OctoPers Hotel program can transfer customer cards to WOLVOX Hotel program.

• You will only be able to transfer the customer card. You need to find Octopus.FDB transfer way and press the "Start Transfer" button.

CUSTOM SETTINGS

Custom Settings	General	The general settings of program can be done from this field.
Custom Settings	Performance	The performance settings are used to accelerate program performance.
Custom Settings	Door Lock Integration	The settings for the integration between Kale lock and Makfa brand door systems and the hotel program. After you make a selection, you can make the connection settings.
Custom Settings	Account Departments	You can select the account departments that you want to hide in folio operations.
Custom Settings	Slide-in Sub Info Module	By selecting "Activate Sub info Module", you can choose what you want to see in the main menu as slide text from the information at the bottom.
Custom Settings	Other	If you are use an ID scanning system, you need to click the "Use ID Scanning System'. You can specify ID Scanning exe Path from this field.
Custom Settings	ID Card Notification	The connection settings of ID Card Notification can be done from this field.

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Kaynak: AKINSOFT Bilgi Bankası (KOD A2836) · güncellenme 05.03.2025